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Black Week 2023 FAQ 🖤

All you need to know about Pole Junkie's 2023 Black Friday and Cyber Monday Sale

Free shipping deal of the day

Our deal of the day on the 30th of November is free shipping on orders over £50 or €60.Please note that whilst the courier cost will be free, customs fees may still apply to your order. Customers are liable to pay their own customs fees.

What will be on offer during Black Week 2023?

✅ 20% off site wide - discount applied at checkout. ✅ Up to 75% off selected items in our Super Sale. ✅ Exclusive 24 hour deals announced daily at 7am GMT.

How can I prepare for the Black Week Sale?

Black Week preparation. Create an account and create your wishlist! Plan ahead of time so you can move your most wanted items straight to checkout and get ahead of the crowds. Follow the links below to create a wishlist on the correct store for your

When does the sale start and end?

VIP Early Access subscribers will receive an exclusive password to access our Black Week sale 12 hours early. The website will be locked and you will receive a password via email at 6pm GMT, 1 hour before the pre-sale begins. VIP Early Access starts

IMPORTANT: Can I edit or cancel my order?

Due to very high order volumes during our Black Week sale our team is not able to cancel, amend or combine orders. This includes making changes to your shipping address. Adding an item to your cart, unfortunately, does not reserve the stock for your

When will my order be dispatched/delivered?

Your shipping timeframe will begin once your package has been dispatched from our warehouse. As Black Week is a busy time for both our warehouse and couriers, please allow up to 14 calendar days for your order to arrive (in addition to the shipping t

Can I return my sale items? What is the return period?

Yes you can return your sale items!. However, if an item is marked as 'Final Sale', this item is non-returnable. Any items included in this category can not be returned. Final Sale badges will appear on the product image and on the product page under

How can I contact customer service?

We understand that you might have a few extra questions or experience an issue during the PJ Black Week Sale which will result in you sending a message to our wonderful Customer Support Team. When doing so, please ensure that you include as much info

Can I buy gift cards in the sale?

Gift cards will be available to purchase during the PJ Black Week Sale, however, they will not be offered at a discounted rate.

Can I use a discount code during the sale?

Unfortunately only one discount code may be applied at a time, this includes the Black Week site wide 20% off discount. Coupons from PJ Points or other offers will not be redeemable whilst our Black Week Sale is running.

What is the deal of the day?

Throughout Black Week and Cyber Week, Pole Junkie will be announcing a fresh, 24 hour deal every single day! Check the announcement bar at the top of the page to see what treat we have in store for you. Please note, items sell out fast during Black W