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Return Policy OverviewUpdated 2 months ago

We understand that not every purchase works out, which is why we offer a straightforward return process for our customers. If you find yourself with an unwanted product, you have 30 days from the delivery date of your Pole Junkie order to initiate a return.

If you need to return anything, make sure it's in its original condition - unworn and unwashed. When trying on shorts, please wear underwear underneath. Please ensure return items are free of any marks from makeup, fake tan, or deodorant. Marked or damaged items will not be refunded.

All returns should be sent to our warehouse. We can't accept returns through mail locker services like In Post. After we receive your return, we'll take up to 7 days to process it. You'll get an email confirmation once we've handled your return. Thanks for your patience.

Just a heads-up, you'll need to cover the cost of return postage yourself.

Exchanges are available to EU residents.


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