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Buyers FAQs

Why should I shop here?

Pole Junkie:preloved is the dedicated site for buying and selling our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items. All posts are reviewed prior to going li

How long will it take for my order to arrive?

After completing your order, an email is sent to the Seller with a prepaid shipping label and they’re encouraged to ship immediately. It usually takes around 3 days for Sellers to get items in the mail, but it can take up to 7 business days. Please n

What happens if my order doesn't ship after 7 days?

On the rare occasion where your order doesn’t ship within the 7-day shipping window, we will automatically cancel the order and refund your purchase.

What payment methods are accepted?

All major credit and debit cards are accepted for payment, including: American Express, Visa, MasterCard, and Discover.

What's the refund/returns policy?

All orders made through Pole Junkie:preloved are backed by Treet Protection: get the item that was promised in the condition it was promised in, or receive a full refund. In order to receive a refund for your order, you must file a Misrepresentation