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Sellers FAQs

Why should I sell my items here?

Pole Junkie:preloved is the official destination for buying and selling our secondhand items. This is where our secondhand community lives, which means you’ll get the best value for your item and be able to sell it fast. Plus, you can easily list ite

How do I list an item for sale?

Listing your item is easy! Simply click “Sell Your Item” in the upper right-hand corner, create an account (tip: use the same email you’ve used to purchase from Pole Junkie so you can see your order history), and go through the listing process. Once

How long will it take for my listing to be approved?

Listings can take up to 24 hours to be approved. If your listing is not approved within this time period, please reach out to the Treet customer service team at [email protected]

How does the listing review process work?

The Treet Team reviews every item before it goes live. They’re verifying several things about your post:.

How do I ship my item after someone purchases it?

After someone purchases your item, you’ll receive an email that includes a prepaid shipping label for you to print and use to ship your item within 7 days. The cost of the shipping label is paid for by the Buyer.

What are the fees for selling my item here?

As a Seller on Pole Junkie:preloved, you have two choices for receiving your funds: cash or credit back to Pole Junkie. If you choose store credit, there is no fee! (i.e. Selling an item for £100.00 gives you £100.00 credit back toPole Junkie.). If y

How and when do I get paid?

Once your item is delivered and verified (manually by the buyer or auto-verified after 72 hours — whichever is first), you’ll receive an email asking how you’d like to redeem your funds: cash or credit. You can make your preferred selection by loggin

How does the store credit work?

We issue store credit as discount codes to be redeemed at Pole Junkie. You’ll receive the code via email upon selecting the credit option. This credit will be valid for a single checkout on Pole Junkie. While you can buy multiple items at once with y

What happens if someone submits a misrepresentation claim?

If your Buyer submits a Claim, we will notify you immediately and will review it in accordance with our Treet Protection Policy. Your funds will be on hold until a decision has been reached. If the Claim is accepted, we provide the Buyer with a prepa

Am I protected if my item gets lost or stolen

As long as the item is initially scanned in by the post office, you’ll be paid in full if it were to get lost or stolen anywhere on its journey.