Tracking your order has never been simpler and there is no need to contact us. Follow this link to track your order. You'll need your email address used to place the order, as well as your order confirmation number which you will have received from u
All orders placed via eu.polejunkie.com are shipped from our EU warehouse located in Diemen, Netherlands. As this is based in the EU, you will not be liable to pay any taxes on your order :)
If you wish to have your order delivered to a PO Box, please select Global Mail as your shipping method. Parcels sent with a courier service (DPD & DHL) must be signed for so must be delivered to a residential address or place of work. If you're deli
Yes we ship worldwide. All shipping information for your country of residence can be found here.
Have you tracked your order?. You will find your tracking number in your shipping confirmation email, or you can track it yourself here. Please check this regularly once your parcel is on it's way to you, we will also update you with notifications by
In the case that your order cannot be delivered and is returned to us by the courier, we will contact you as soon as we receive your order back at our warehouse to arrange your redelivery for an additional postage fee. Any return fees passed on by th